What Do Your Patients Experience When They Call or Visit Your Dental Office?
Jul 7th, 2010 | Category: Featured ArticlesWhen a dental patient calls your office, how long does it take for your staff to answer the telephone? Does the patient have to navigate through a complicated telephone system to speak to a human being? How does your staff sound on the telephone? Are they friendly and helpful? When a patient visits your office, is the patient’s experience pleasant or distasteful?
